• If you're purchasing multiple products and you notice that their shipping dates are different, your order may be split in two.
• Keep in mind all shipments timelines are subject to weather and courier conditions. We cannot guarantee your order will arrive on the date indicated.

• Keep in mind that our couriers do not always deliver to remote and/or very rural areas directly - your order may be transitioned to a more local courier in your area. This can also increase the shipping time by 1-3 business days, depending on the location. Be sure to keep an eye on shipment updates on the courier tracking page!

HERE'S A LITTLE GUIDE:

• • • • • • • • • Canada (Canada Post Exedited With Tracking): 1-3 business days once shipped
                  US (Canada Post/USPS With Tracking) 7 - 10 business days once shipped.
                  US (UPS With Tracking) 3 business days once shipped
                  International (Canada Post Air Mail) 2 weeks

                  Once your order has been shipped, you will be notified via email with tracking information to keep an eye on its activity (we know patience is hard when it comes to something so darn gorgeous).

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CHECK YOUR ORDER AND SHIPMENT STATUS:

Login to your So Pretty Account , Your orders placed including order status including any tracking information will appear. Or also check your email for your confirmation which will also include your tracking information. If you haven't receved an email or text you may have provided the wrong information (typo's happen), please contact us at hello@soprettycaracotter.com.

Didn't create a So Pretty account yet? No problem - you can create a So Pretty account anytime with the same email address used to place the order for status updates. Once your order has been shipped, you will be notified via email with tracking information to keep an eye on its activity (we know patience is hard when it comes to something so gorgeous).

As always, email us at hello@soprettycaracotter.com or call our storefront during business hours at 780-784-7872 if you need a hand, we're happy to help.