Type - Part time (Saturdays & Extra Coverage As Needed)
Location - Perron Street or Edmonton
Your Role
The Stylist role is one of the most important roles for us as you are the first point of contact for our customers. You take pride in being the first point of introduction to customers entering our stores prioritizing customer service excellence, and are dedicated to telling the brand story and creating incredible experiences while interacting with the So Pretty brand in store. You are bright, energetic and customer-focused and create a warm and welcoming environment in our stores.
You curate and style our products for customers, leveraging product knowledge and delight to our customers’ lives. You engage and connect with our customers on the floor, and are role models of our brand principles and values both with your team and with every customer you meet.
If this sounds interesting to you (and we hope it does) we are looking for a candidate with the following skills and personal attributes.
Sales
- Work with the store team to identify any opportunities to improve the daily operations of the store.
- Minimize and mitigate shrink by using loss-prevention techniques.
- Support all transaction types within our business including purchases, returns, exchanges, phone sales, ensuring we exceed expectations with each interaction.
- Support monthly inventory counts including preparation, execution, and verification.
- Support with the day-to-day maintenance of visual displays and product.
- Report any damaged display product or tools.
- Provide feedback relating to gaps and opportunities.
What You'll Bring To The Team
- Must be able to work weekends and outside of work hours as needed (including retail focused holidays (ie. Black Friday).
- Experience with clienteling or building and maintaining strong relationships with customers.
- Innovative thinker with a passion for styling and catering to customers on a personal level.
- Ability to pay attention to customer feedback, trends and shares insights with management
- Great attention to detail, and highly organized.
- Strong sense of initiative, self-motivated and goal-oriented.
- Ability to work on the sales floor for extended periods of time.
- Ability to work well under pressure and deadlines with excellent problem solving skills.
What We Offer
At So Pretty, we offer competitive wages, a health spending account (for those working 30 hours/week or more), employee discounts, and comprehensive training that includes sales, industry, product knowledge, brand training, opportunity for advancement, travel, and the promise that you will be part of an exciting and growing team of highly collaborative and driven team members. Starting salary will be depending on experience.
More About Us
So Pretty is our way of sharing that thrilling sense of discovery, impeccable level of quality, and passion for beautiful, handmade jewelry. It's our way of celebrating the connections you have with yourself and your loved ones.
"Each piece of our jewelry is named after real beauty (think LOVE, BRAVE, JOY etc.). Whether it's for yourself or your loved ones we pride ourselves on making sentimental keepsakes to mark special moments and connections in your life". - Cara Cotter
Born out of a passion for gemstones and fine metals, all our jewelry pieces are made with the finest semi-precious or precious stones, solid 14K gold, 925 sterling silver, or 18K gold or rose gold vermeil (heavy plated gold over sterling silver).
How To Apply
Please apply by submitting your resume, portfolio and brief cover letter to careers@soprettycaracotter.com. We thank all applications for taking the time to apply. Only those selected for an interview will be contacted.
