We ship our orders out within 1-3 business days. Keep in mind shipping times do not account for any unforeseen delays via by Canada Post or UPS.

Orders shipping within Canada are estimated to arrive within 1-5 business days once shipped from our facilities. Orders shipped to the USA are estimated to arrive within 7-10 business days. 

Within US: Dec 12th

Within Canada: Dec 19th

Within Alberta: Dec 21st

Same Day Priorty Delivery Dec 22nd

Local Pickup Dec 24th

• If you're purchasing multiple products and you notice that their shipping dates are different, your order may be split in two.

• Keep in mind all shipments timelines are subject to weather and courier conditions. We cannot guarantee your order will arrive on the date indicated.

• Keep in mind that our couriers do not always deliver to remote and/or very rural areas directly - your order may be transitioned to a more local courier in your area. This can also increase the shipping time by 1-3 business days, depending on the location. Be sure to keep an eye on shipment updates on the courier tracking page!

 

HERE'S A LITTLE GUIDE:

• Canada (Canada Post Exedited With Tracking #): 1-3 business days once shipped

• US (Canada Post/USPS With Tracking #) 7 - 10 business days once shipped.

• US (UPS With Tracking #): 3 business days once shipped

• International (Canada Post Air Mail) 2 weeks

Once your order has been shipped, you will be notified via email with tracking information to keep an eye on its activity (we know patience is hard when it comes to something so darn gorgeous)

CHECK YOUR ORDER AND SHIPMENT STATUS:

Login to your So Pretty Account , Your orders placed including order status including any tracking information will appear.

Didn't create a So Pretty account yet? No problem - you can create a So Pretty account anytime with the same email address used to place the order for status updates. Once your order has been shipped, you will be notified via email with tracking information to keep an eye on its activity (we know patience is hard when it comes to something so gorgeous).

As always, email us at hello@soprettycaracotter.com or call our storefront during business hours at 1-780-784-7872 if you need a hand, we're happy to help.